Terms and Conditions

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Effective Date: 15 Jan, 2025

Welcome to Idhaya Jewels By accessing, browsing, or using our website www.twinkletodds.com, you agree to comply with and be bound by the following Terms and Conditions. If you do not agree to these terms, please do not use our site.

These Terms and Conditions (“Terms”) govern the use of the website www.twinkletodds.com, owned and operated by Idhaya Jewels (GSTIN:29FSEPS6112Q1ZX ), a sole proprietorship company registered under the laws of Karnataka. Doing business as Twinkle Todds ("we," "us," "our"). By using our website and making purchases, you agree to comply with and be bound by these Terms. Please read these Terms carefully before using our site.

1. Acceptance of Terms

By using our website, you agree to these Terms and Conditions, along with our Privacy Policy, which governs your use of the site and any purchases made. We may update these Terms from time to time, and any changes will be posted here. Please check periodically for updates.

2. Product Information

We strive to provide accurate product descriptions, including details on materials, dimensions, and care instructions. However, we do not guarantee that all information, including prices, is error-free. In case of an error in pricing or availability, we will notify you before processing your order.

3. Pricing

All prices are in Indian Rupee (INR) and are subject to change without notice. We reserve the right to correct any errors in pricing or product descriptions, even after an order has been placed. Taxes and shipping fees will be added to the total amount at checkout. There may be a change in pricing while ordering and when the product gets delivered and the pricing of gold will be applicable as of Delivery Date. We are not liable of any price variance and customer has to bear the difference amount.

4. Order Process

Once you place an order, you will receive an order confirmation email. This email acknowledges that we have received your order, but does not constitute an acceptance. We reserve the right to accept or decline your order for any reason, including but not limited to availability or pricing errors.

5. Payment

We accept payments through Credit Cards, UPI, Cash on Delivery and other Online Transactions Methods. By submitting your payment, you authorize us to charge the amount due for your order, including any taxes, shipping, or other fees.

6. Shipping

• Shipping      Fees:     Shipping costs will be calculated based on your location and selected      shipping method.
• Delivery      Times:     Estimated delivery times will be provided at checkout, but we are not      responsible for any delays beyond our control (e.g., customs issues or      postal delays).
• Shipping      Confirmation:     Once your order ships, you will receive a tracking number.

7. Returns & Exchanges

• Return      Policy: We don't do refunds/returns or exchanges, since pieces are made on order. However, if there's a sizing or finishing problem, you can always get it redone and we'll be more than happy to help. You can contact us on Support@twinkletodds.com 

8. Cancellations

You may cancel your order before it has been processed for shipment by contacting us at support@twinkletodds.com. Orders cannot be cancelled once they have been shipped.

9. Privacy and Data Protection

We value your privacy. Your personal information will be collected, used, and protected as described in our [Privacy Policy]. By using our website, you consent to our data collection practices.

10. Intellectual Property

All content on our website, including logos, images, text, and product designs, is the property of Idhaya Jewels and is protected by copyright and trademark laws. You may not use, reproduce, or distribute any of our content without our prior written consent.

11. Prohibited Use

You agree not to use our website for any illegal or unauthorized purpose. This includes violating any laws in your jurisdiction or attempting to damage or disrupt the website’s functionality.

12. Limitation of Liability

To the fullest extent permitted by law, Idhaya Jewels is not liable for any indirect, incidental, special, or consequential damages arising from the use of our products or website, including loss of data or profits.

14. Indemnification

You agree to indemnify and hold harmless Idhaya Jewels from any claims, damages, or expenses (including legal fees) arising from your use of our website or violation of these Terms and Conditions.

15. Governing Law

These Terms and Conditions are governed by the laws of India. Any disputes shall be resolved in the courts located in Bengaluru, Karnataka.

16. Force Majeure

We are not liable for any failure to perform due to circumstances beyond our control, including but not limited to natural disasters, war, labor disputes, or government actions.

17. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to be in full force and effect.

18. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at:

• Email: www.twinkletodds.com
• Phone: +91 9820690529
• Address: Idhaya Jewels, Mantri Commercio Tower-A, marathahalli -sarjapur outer ring Road kariyammana agrahara, Bellandur Bangalore karnataka india 560103

Product Description pertaining to weight and dimensions may change at the time of Delivery and Final price will be calculated based on the product delivered. Price showing for each product on website are tentative and actual price will be communicated to customer before delivery.